DAYS OF OPERATION: TUESDAY – FRIDAY | 11:00 AM – 9PM

SAME DAY DELIVERY & MAIL ORDER SHIPPING.

Last Call For Toronto Same Day Delivery Is 6:45 PM.

Outside Toronto 5:00 pm. (Check Locations Below)

Customer Service Text Only 647-968-6325 

NEED HELP? WE'VE GOT YOU COVERED.​

General Frequently Asked Questions

  1. You may either make an order by TEXT/SMS , TEXT/SIGNAL MESSENGER or through our online ordering system.
  2. Before your order gets processed, we require either 2 pieces of government issued forms of identification, or a SELFIE along with 1 piece of ID.
  3. Once you’ve placed your order and verified, your order will go out at the closest delivery interval (1PM, 4PM, or 7PM).
    NOTE: You may choose a delivery interval time that best suits you by specifying the time in your order notes or by adding it in your Details with your TEXT order . We’re always happy to change the time of delivery for you if need be.
    NOTE: It may take up to 2 to 3 hours for your order to be delivered, weather conditions notwithstanding. 
Our drivers will be leaving at 1pm, 4pm, and 7pm daily to fulfill your orders. Orders will need to be sent in at least 15 minutes prior to an interval to ensure it gets sent out. For example, if you make your order by 12:45pm, your order will be sent out with a driver at 1pm.

The delivery window is 6pm to 11pm & all orders must be received before 5pm for out of zone sameday deliveries.

Kind flowers can offer a delivery out of our normal range , with a 200$ minimum product order and a 20$ delivery fee. All coupons and promotions will still be available to redeem with these orders. Check in with customer service by text @ 647-968-6325 to see if Kind Flowers can deliver same day to your address .

Yes.

60$ minimum for Toronto same-day delivery.

200$ minimum for out-of-zone same-day delivery.

100$ minimum for mail order shipping.

Yes. You may specify which interval you’d like your delivery time to be.  Please specify in your Order Notes during checkout or detail notes by TEXT.

If we deem the weather conditions to be unsafe for our drivers (heavy snow or rain), all deliveries will be made the following working day we are open, or until the conditions have died down.

Yes. Only if specified in the Order Notes or in the Detail Notes by TEXT . Our driver will leave your package in your mailbox and a text will be sent to you that your delivery is in the mailbox. If you have chosen this option, we cannot guarantee the safety of the package after it has been dropped off.

Another alternative would be to let us know your family member or friend will be meeting our driver, either through TEXT in the Detail Notes  or in the Order Notes by E-Transfer. We, unfortunately, will not drop packages off at the concierge of a building. Thanks for understanding.

Yes we do. Kindly check out our Mail Order Marijuana Canada page for more information

You may place orders by TEXT/SMS or TEXT/SIGNAL MESSENGER with customer service or through our online checkout system. WEBSITE: Simply make an account and ensure you have sent us 2 pieces of identification in order for us to verify your account so you can proceed with making an order.

TEXT/SMS/SIGNAL MESSENGER ORDERS AS FOLLOWS

Please send Text Orders in this format

Referral Client Number: (If applicable)

Customer Number : (If applicable)

Password: (If applicable)

Name :

Address:

Postal Code:

Order: 

Detail Notes: Ex if you need change , specify delivery time preferred , text on arrival or specify a mailbox pick up ETC..

Id Verification (Only done once on first order) Send two pieces of Government ID or a SELFIE with one piece of Government ID .

**** Note to get a Customer ID Number you must sign up through the website . Customer ID number allows you to earn points ,get coupon codes and receive points for referrals .

Both options are available. Making an account on our site allows you to earn loyalty points and referral codes.

Clients can earn KIND COINS by ordering through the website, referrals, birthdays and by making reviews on our website (kindflowers.net)

Registration or re-registration (for members not registered through the website yet) on website earns 500 Kind Coins ( 20$ worth )

Referrals earn 500 coins per referral. ( This happens when a first time client registers and orders using your username as a referral .)

It’s your Birthday? We will help you stay young enjoy 500 coins when you order on your Birthday or the closest day that we are open to your Birthday.

25 COINS = 1$

May Not Be Combined with Other Offers . Any product reviews left on the site prior to receiving the product will be marked as spam and you will not get coins for it.

Once you have earned 625 Kind Coins there will be an option to use your Kind Coins during checkout. Specify how many you would like to use and accept.

7500 KIND COINS which is 300$ worth is the limit one can redeem for one order.

Yes. Send customer service a TEXT by SIGNAL MESSENGER APP  or by TEXT/SMS (Preferred) or send an email @ [email protected] and let us know before we send it out!

Unfortunately we do not accept returns or refunds. If a problem occurs reach out to customer service by TEXT at 647-968-6325.

At the moment, we only accept cash upon delivery and Interac E-Transfers when ordered through the website. 

Please specify change is needed in you Order Notes or in your Detail Notes . Please try to have exact change for your orders if possible.

By accessing the Kind Flowers website, you confirm that you are 19+ and legally able to purchase cannabis in your province.